Privacy Policy - Dar Al Hai Perfumes
I. General Terms
This Privacy Policy (together with our Legal Terms) establishes the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we handle it.
The privacy policy, clauses, and provisions contained within this document (the "Privacy Policy") apply to any and all of our websites, social media platforms, and any email correspondence between you and Dar Al Hai Perfumes, its branches, and its affiliates, whether sent through the company's website, social media channels, or by authorized company personnel.
The terms "You," "Your," and "Yours" refer to the person(s) browsing the company's websites.
Your use of the websites indicates that you have read, understood, and unconditionally accepted the provisions contained in this Privacy Policy. This acceptance constitutes a legally binding agreement to all the terms and conditions herein regarding your privacy.
If you do not agree to the terms of this Privacy Policy, please immediately cease accessing, viewing, or using the website.
Dar Al Hai Perfumes reserves the right to change the content of the website or social media platforms, including this Privacy Policy, at any time by posting such changes on the company's official platforms. Consequently, it is your responsibility to review the Privacy Policy regularly to ensure you are aware of any modifications.
The most current version of this Privacy Policy will be posted on the website and will supersede all previous versions. Your continued use of this website following the posting of any changes constitutes your confirmation and acceptance of the revised Privacy Policy.
II. Collection of Information
Dar Al Hai Perfumes may collect information about you through the website via the following methods:
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A. Personal Information: Information provided voluntarily by you at the time of registration (before, during, or after using our services). This includes, but is not limited to: your name, email address, postal address, phone number, date of birth, gender, nationality, geographical location, and/or any other personal information necessary to complete sales transactions or other related operational processes.
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B. Payment Information: Your credit card number, expiration date, verification code (CVV), or bank account information—along with all payment methods and data—will be processed exclusively through an electronic payment gateway. Our website and company have no involvement with, access to, or knowledge of the financial data you enter, and it is never visible or accessible to us.
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C. Aggregated Data: Information collected automatically through our systems that tracks traffic to our websites but does not identify you personally. This includes browser type, domain name, and the time of website access. This information is used solely for our internal research purposes and remains completely separate from personal information.
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D. Impact of Non-Disclosure: Your failure to provide necessary personal information when requested may result in our inability to provide certain services to you.
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E. Authenticity and Confidentiality: By submitting personal information to us, you acknowledge and agree that the data provided is true, accurate, up-to-date, non-fraudulent, and not confidential, and should not be treated as a trade secret.
III. Disclosure of Information
We may disclose personal information (excluding banking data) collected about you to third parties for the purpose of providing additional services to you, or if requested by government or security authorities.
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We will not share your personal information with any third party (outside the affiliates of Dar Al Hai Perfumes) unless you have given your explicit consent.
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We are committed to maintaining strict security standards and procedures to prevent unauthorized third-party access to your data. We have implemented physical, electronic, and managerial procedures to safeguard and secure the personal information we collect.
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While we take all reasonable measures to prevent unlawful access to personal information, we cannot guarantee against unauthorized third-party breaches. We recommend that you take all necessary precautions, as no method of transmission over the internet or electronic storage—including email—is 100% secure.
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We cannot assume responsibility or liability for any illegal or unauthorized access to your personal information by third parties.
IV. Use of Information
We may use the personal information we collect for the following purposes:
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To verify your identity and assist you if you forget your password or login details on any of our sites.
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To assist in delivering the services you have requested.
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To provide you with further information about other websites and services that we believe may be of interest to you.
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For future marketing, promotional, and informational purposes, including direct marketing, market research, and surveys.
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To ensure we provide information most relevant to you and your interests.
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For any other use, subject to obtaining your prior consent.
We will seek your consent should we wish to use your personal information for purposes other than those you have previously agreed to. We will retain the personal information you provide for as long as reasonably necessary to fulfill the objectives outlined in this Privacy Policy.
V. Cookies and Tracking
The websites and social media platforms of Dar Al Hai Perfumes use "Cookies" containing file information that enables us to identify details such as your IP address, operating system (e.g., Microsoft Windows, Mac O/S), and browser type (e.g., Internet Explorer, Safari, Firefox, etc.). It also tracks the domain version (whether you accessed the site from the UAE or anywhere else in the world) and other user information (such as your username) to help the company deliver optimal services.
We may use information generated by cookies for:
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A. Analyzing traffic patterns to and from the website.
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B. Ensuring advertisements are displayed to the most appropriate audience.
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C. Enabling you to log into the website, use specific services, and visit sections restricted to registered members only.
Note: You can choose to reject cookies by disabling them in your browser settings and/or deleting them from your hard drive. Cookies do not need to be active to browse the website generally, but they are required to log in and access personalized or secure content. Some web pages may not function properly if cookies are disabled.
Profile Formatting & Elements
We utilize tracking pixels/images to measure user behavior, helping us improve the user experience and manage website content. We may use these images on this website, in our emails, in our advertisements on other websites, or within external promotional emails.
VI. Content Providers, Advertisers, and Partners
We are not responsible for the data collection practices, privacy policies, or content of websites other than our own, including any website accessible via a link found on our platforms. You should contact the operators of those websites directly to inquire about their privacy practices before providing them with your personal information. It is your responsibility to maintain the privacy and confidentiality of your information on external sites.
VII. Subscription and Opting Out
If you subscribe to the Dar Al Hai Perfumes website to receive updates, promotional info, or newsletters via email or any other communication method, you can maintain or cancel your subscription at any time. To opt out, simply click the "Unsubscribe" link included in our communications.
Please note that we will never disclose your user information to a third party to allow them to market directly to you without your prior explicit consent.
VIII. Amendments
We reserve the right to change this Privacy Policy at any time without prior notice. You agree that the current version of the Privacy Policy governs your use of the website.
IX. Contact Us
Any inquiries or comments regarding our websites or this Privacy Policy should be directed via email using the form located on the "Contact Us" page of the website.
We allow you to correct or modify collected information at any time, whenever the need arises. If you have any questions regarding this Privacy Policy, please contact us by sending us an email.